Frequently Asked Questions

Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!

Title

Last updated: October 2025

1. General Questions
Title
2. Product Questions
Title
3. Payment Questions
Title
4. Shipping Questions
Title

1. Product Questions 

How long do they last?

Set It and Forget It. They're designed to stay perfect for more than two weeks with proper application.

Will they damage my nails? 

Keep Your Natural Nails Strong. When removed correctly, our wraps guarantee zero damage to your natural nail.

How should the be stored?

Store your wraps in the provided black pouch, far away from direct sunlight or UV exposure. Extreme temperatures are also a no-go—you want them perfect until it's time to apply!

Are they HEMA free?

Rest assured: They are 100% HEMA- and Cruelty Free.

2. Application

How do I apply them? 

Step 1: Prep & Cleanse

 

Wash your hands thoroughly with soap to remove all natural oils.

Wipe nails with acetone or an alcohol prep pad to ensure a perfectly clean surface.

 

Step 2: Size & Apply

 

Choose the wrap that best fits your nail size.

Apply the wrap near the cuticle, ensuring it does not touch the skin or cuticle (this prevents lifting!).

 

Step 3: Press & Cure

 

Press the wrap firmly onto your nail, smoothing out any wrinkles or air bubbles.

Use the wooden stick to seal the edges, especially around the base and sides, for thorough adhesion.

Trim the excess wrap that extends past your nail using scissors or clippers.

Cure under the UV lamp for 60 seconds. (Repeat up to 3 times for the longest wear!)

 

Step 4: Finish

 

File and shape the nail edge for a clean finish.

Pro Tip: Apply a gel top coat and cure again for extreme shine and maximum durability.

How do I remove them?

GENTLE LIFT & SLIDE.

Apply cuticle oil (or any oil) around the edges of the strip.

Using the wooden stick, gently lift the strip edge. Slowly slide the stick underneath the strip, wiggling it back and forth to loosen the adhesive. Apply more oil as you go until the strip lifts completely.

Do I need a topcoat or base  coat? 

Base coat? Nope. Topcoat? Highly recommended for maximum shine and wear.

Can I wear them past my natural nail?

Our wraps are made of real gel polish, so they do not provide length like an acrylic or hard gel. They must be trimmed to the length of your natural nail. Think of them as a shield—they provide firmness and protection to help your natural nails grow without breaking!

3. Payment Questions

What payment methods do you accept?

We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

Do you offer installment payment options?

Yes, we offer installment payment options for certain purchases. Please check our website or contact our customer service for more information.

Is my payment information secure?

Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.

4. Shipping Questions

How long does shipping take?

Shipping time varies depending on your location and the shipping method you choose. Please refer to our shipping policy for more details.

How much does shipping cost?

Shipping cost depends on your location and the shipping method you choose. Please refer to our shipping policy for more details.

Do you offer free shipping?

Yes, we offer free shipping on orders above a certain amount. Please refer to our shipping policy for more details.

Do you ship to P.O. boxes?

Yes, we ship to P.O. boxes. Please make sure to provide your complete and accurate shipping address to avoid any delays in delivery.